TCB Security Professionals has developed the concept of Total Customer Care. The concept behind Total Customer Care is providing clients with a tailored security solution that relates to your specific needs, not an off the shelf security product. As an independent security provider, TCB Security Professionals prides itself on delivering professional and independent advice on all your security needs. Security services include:
- A physical inspection of your site to define the actual security needs using our long term industry knowledge and experience.
- Security audits by qualified personnel that are unbiased and always in your best interests.
- On site static guards and security patrols using fully licensed and trained security guards to both commercial properties and residential clients as a physical deterrent to crime and to ensure the total security of your premises.
- Fully equipped and uniformed guards who easily identify as security officers.
- Security guards for all site duties and services, including security patrols, using guards trained in gatehouse procedures, vehicle and staff/visitor searches and reporting procedures.
- Electronic and CCTV security systems.
- Security consultants that are licensed, qualified and independent to provide security document preparation.
- Professional crowd control services that are fully trained and are experienced to be able to resolve conflict situations through communication skills and resolution.
- Close personal protection (CCP) services. TCB Security Professionals has provided CCP services to high profile celebrities, business people and politicians, including Dick Cheney, APEC Summit Meeting, the Bold and the Beautiful, Backyard Blitz and Network 10 presenters and camera crew. We have also provided CPP for Planet Hollywood guests such as Charlton Heston, Jean-Claude Van Damme, Sylvester Stallone, Charlie Sheen, and Patrick Swayze, as well as for Princess Diana’s visit to Australia, Kylie Minogue and Bon Jovi.
- Security audit services. We can undertake a full security audit of proposed security measures or existing security procedures, including alarm systems and security cameras. This ensures you gain the maximum use of resources and manpower whilst ensuring total security.
- Technical inspections and reports on your electronic security equipment. We can assess your current or proposed electronic security systems, alarm systems and CCTV needs.
- Technical and installation services. We offer a range of products, including alarm systems, CCTV systems, security cameras, access control, safes and light. Every system is tailored to suit your individual needs.
- Alarm monitoring – back-to-base security alarm services and products.
- Mystery patrons. Areas of assessment include staff friendliness, professionalism, courtesy, presentation and atmosphere. A full written report is provided outlining deficiencies and positives.
- Investigation services. We offer a full range of licensed investigators to undertake all covert and specialised investigations.